MISSING PERSON
CASE #: 2019-88
MISSING PERSON CASE #: 2019-88
Share Case:

Pauline Del Mundo

Pauline Del Mundo
Share Case:

Status:

Open

Date of Last Contact:

Date of Last Contact:

Missing From:

Dallas, Texas

Summary:

Pauline Del Mundo (also known as Paula, legal name Paulino Norberto Del Mundo Jr.) was a 59-year-old transgender woman from Tampa, Florida who disappeared on September 14, 2019, during a layover at Dallas-Fort Worth International Airport while traveling to Cozumel, Mexico. She has not been found, and her disappearance remains unsolved.

Vital Statistics

Circumstances of Disappearance:

Pauline Del Mundo arrived at Dallas-Fort Worth (DFW) International Airport on September 14, 2019, with a connecting American Airlines flight to Cozumel, Mexico scheduled for a 10-day vacation. Shortly before 6:00 p.m., she called her sister in California sounding uncharacteristically incoherent and depressed, stating she had changed her mind about the trip and needed a ticket back to Tampa. Surveillance footage from the airport captured her leaving Terminal C at 10:30 p.m. She walked approximately 2.5 miles up International Parkway away from the terminal, toward the south service road, passing a valet gate. At 1:48 a.m. on September 15, she was seen on video footage heading toward the airport's warehouse district. At 3:52 a.m., video showed her at the intersection of Airfield and 5 Airfield where she abruptly stood up and walked away, going around a DFW Airport sign and heading east. The trail went cold after 4:00 a.m. She never boarded her flight to Mexico, never checked into her Cozumel hotel, and has never been heard from again.

Additional Details:

Del Mundo was born in the Philippines and was a naturalized U.S. citizen with dual citizenship. She worked as a certified nursing assistant at James A. Haley Veterans Hospital in Tampa, Florida. At the time of her disappearance, she was recovering from rotator cuff surgery, which had caused her depression. She had not legally changed her name from her birth name, Paulino Norberto Del Mundo Japor Jr., so documents she was carrying would reflect that name. Her family expressed concern for her safety given the recent murders of transgender women in the Dallas area. The Community United Effort (CUE) Center for Missing Persons conducted physical searches of the airport area with K9 dogs and volunteers, including searches in 2020. The warehouse area where she was last seen is technically airport property but leased to private companies, surrounded by construction ditches, ravines, swampy areas, a small lake, and wooded, brushy areas. DFW Airport Police Department initially investigated with assistance from the Hillsborough County Sheriff's Department and Tampa police. As of 2020 (approximately one year after her disappearance), her family continued searching with support from organizations including Malaya Movement Northern Texas.

Case Last Updated:

Tasks - Can you help?

NamUs Entry

Lead Investigator

Family DNA Submission

Family Contact

NCIC Entry

Dental Records

Share Case:

Tasks - Can you help?

NamUs Entry

Lead Investigator

Family DNA Submission

Family Contact

NCIC Entry

Dental Records

Share Case:

Timeline of Events

Sunday, September 15, 2019

Her sisters discover she never boarded flight to Mexico and did not check into Cozumel hotel


Sunday, September 15, 2019 01:48am

Surveillance footage shows her heading toward warehouse district near valet gate


Sunday, September 15, 2019 03:52am

Last confirmed sighting: video shows her at Airfield and 5 Airfield intersection standing up and walking away eastward, disappearing around a DFW Airport sign


Sunday, September 15, 2019 04:00am

Surveillance trail goes cold; she is never seen or heard from again


Saturday, September 14, 2019 05:00pm

Shortly before 6:00 p.m., she calls her sister in California sounding incoherent and depressed, asking for help getting a ticket back to Tampa


Saturday, September 14, 2019 10:30pm

Surveillance footage captures her leaving Terminal C and walking up International Parkway away from airport toward south service road


Saturday, September 14, 2019

Pauline Del Mundo arrives at DFW International Airport on flight from Tampa


View Full Timeline

Associated Persons

Lilia A. (Sister) - Living

Lolita G. (Sister) - Living

Yolanda D. (Sister) - Living

Missing person

Father

Mother

Paternal Grandfather

Paternal Grandmother

Maternal Grandfather

Maternal Grandmother

Paternal Grandfather's Mother

Paternal Grandfather's Father

Paternal Grandmother's Mother

Paternal Grandmother's Father

Maternal Grandfather's Mother

Maternal Grandfather's Father

Maternal Grandmother's Mother

Maternal Grandmother's Father

Paternal Grandfather's Mother

Paternal Grandfather's Father

Paternal Grandmother's Mother

Paternal Grandmother's Father

Maternal Grandfather's Mother

Maternal Grandfather's Father

Maternal Grandmother's Mother

Maternal Grandmother's Father

Paternal Grandfather

Paternal Grandmother

Maternal Grandfather

Maternal Grandmother

Father

Mother

Missing Person

Missing Person

Case Content Disclaimer: The details on this case page are sourced from numerous locations to include family, friends, news postings and government public releases. Solve the Case, Inc. does not guarantee the accuracy of any content as case pages are living documents that frequently update as case details expand.

Submit a Tip

Do you have information about this case? It's been long enough, share what you know!

Submit Anonymously
CTA Image
OTHER WAYS TO HELP

Help support Solve the Case

As a non-profit, we thrive off of the contributions of our community. Your contribution, no matter how big or small, makes a big difference towards families finding answers.
Make a Donation